Privacy Policy - Ravana Community App

Effective Date: 10/12/2024

Ravana Community App (referred to as "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your data when you use our app and services.

This policy has been created to ensure transparency and adherence to data protection laws and ethical practices.

1. Scope

This policy applies to all users of the Ravana Community App, which is designed to support community announcements, events, discussions, and local engagement. The app is intended for Android devices and is distributed via the Google Play Store.

2. Information We Collect

User Profile Data: Name, contact information, profile picture, and demographic details you provide when registering or updating your profile.
User Location: Captured (with permission) for local event notifications, community mapping, and location-specific content.
User Contributions: Comments, posts, media uploads, and feedback you share within the community app.
Device type, OS, and error logs for improving user experience and troubleshooting.

3. How We Use Your Data

To personalize your app experience based on your location and preferences.
To enable features such as posting, event RSVPs, and local alerts.
To communicate with users regarding updates, support, and community guidelines.
To analyze app usage and enhance features.

4. Data Sharing and Disclosure

We do not sell or rent your personal data. Data may be shared:

With moderators and admins for community management.
When required by law or legal process.
With service providers strictly for app operations and security.

5. Data Storage and Retention

Your data is securely stored and retained only for as long as necessary to provide services, fulfill legal obligations, or resolve disputes.

6. Data Security

We employ industry-standard security measures including encryption, access control, and routine audits to safeguard your data. However, no system is 100% secure.

7. Your Rights

As a user, you have the right to:

Access, update, or delete your personal data.
Withdraw consent for specific data uses.
Report misuse or file complaints regarding data handling.

8. Community Content

All content posted in the app should follow our community guidelines. Inappropriate or harmful content may be removed and users may be suspended.

9. Third-Party Services

The app may use third-party analytics or notification services. These services comply with privacy regulations and only access data necessary to perform their function.

10. Policy Updates

We may modify this policy to reflect changes in law, technology, or our services. Updates will be posted in-app and on our official website if applicable.

11. Contact Us

If you have any questions, suggestions, or complaints about this Privacy Policy, please contact us at kccgroup001@gmail.com.